Privacy Policy

Last Updated: {{November 25th, 2025}}

1. Introduction

Feldman Ruel, LLC (“Feldman Ruel,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. It applies to all information collected through our website (feldmanruel.com), our property listing platforms, online forms, email communications, 10DLC text message campaigns, and any other services that link to this policy.

By accessing our website or submitting information through our forms, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide Directly

This includes information you submit through:

• Contact forms
• OM download forms
• Email newsletter opt-ins
• Event registrations
• Deal-related inquiries
• NDA or CA submissions
• Text-message consent forms

Examples include:

• Name
• Email address
• Phone number
• Company and title
• Property preferences or search criteria
• Message content

We do not request or require sensitive personal information (e.g., Social Security numbers, financial account numbers, government ID numbers).

3. Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Referral URLs
• Interaction with forms and downloads

Cookies and Tracking Technologies

We use cookies and similar tools for:

• Website performance
• Analytics and reporting
• Marketing attribution

We may use platforms such as:

• Google Analytics
• SharpLaunch analytics
• Marketing automation tools
• CRM systems

You can manage or block cookies through your browser settings.

4. How We Use Your Information

We use collected information to:

• Respond to inquiries
• Provide information about our listings and services
• Distribute Offering Memorandums (OMs)
• Manage confidentiality agreements
• Improve website performance and user experience
• Send updates or communications you have opted into
• Register and manage 10DLC text messaging campaigns, as required by carriers
• Comply with legal or regulatory requirements

We never sell personal information to third parties.

5. Communications & Text Messaging (10DLC Compliance)

If you provide your phone number, you may receive text messages from us related to:

• Listing updates
• Confidentiality agreement access
• Event confirmations
• Marketing communications you have opted into

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP, or request support by replying HELP or emailing info@feldmanruel.com.

6. How We Share Information

We may share information with:

• Service providers (e.g., analytics platforms, email service providers, texting platforms, CRMs)
• Vendor partners assisting with marketing operations
• Deal teams as needed to follow up with your inquiry

These providers process information solely on our behalf and in accordance with this policy.

We also may share information if required by law or to protect our legal rights.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is 100% secure. We encourage you to avoid submitting sensitive information through any online form.

8. Your Choices

You may:

• Opt out of marketing emails at any time using the “unsubscribe” link
• Opt out of text messages by replying STOP
• Request access, correction, or deletion of your information by contacting us at info@feldmanruel.com

9. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent changes.

11. Contact Us

If you have questions about this policy or how your information is handled, please contact us at:

Feldman Ruel, LLC
7250 Woodmont Avenue, Suite 300
Bethesda, MD 20814
info@feldmanruel.com

(202) 318-6800